Case Study: UDR achieves water savings and leak reduction with RealPage Leak Detection

How UDR Established a Water Sustainability Program With RealPage’s Leak Detection

UDR, a multifamily real estate company, faced a challenge with significant water loss and low utility billing recovery rates. Despite having submeters installed, they lacked the visibility to pinpoint large, costly leaks within their portfolio, which was negatively impacting their operations and resident satisfaction. To address this, they partnered with vendor RealPage to leverage its leak detection and data analytics capabilities.

The solution implemented by RealPage provided UDR with a new water sustainability program, offering a portfolio-wide dashboard and automated alerts for real-time leak detection. This gave UDR the data transparency needed to quickly identify and address issues. The results were immediate and substantial; UDR now finds approximately 20 large leaks per day, saving over 3 million gallons of water annually. This also translated to about $40,000 in annual savings for residents, who are no longer billed for wasted water, while simultaneously improving operational efficiency and increasing net operating income for UDR.

UDR

Gardner August

UDR