Case Study: First Baptist Concord improves guest follow-up and member connection with Realm

Church Uses Community Communication Tool to Connect New Members

First Baptist Concord, a large Baptist church in Knoxville, TN, sought to replace its older data-centric software with a versatile ministry tool. Their challenge was to improve communication and outreach to better connect their large congregation and community without anyone slipping through the cracks. They partnered with Realm to find a solution.

Realm provided a community communication tool that gave the church a direct way to connect members, manage groups, and handle ministry needs. This included establishing a standard process for guest follow-ups and using pathways to track new members and staff. The solution significantly increased the efficiency of their guest services, ensuring individuals felt personally cared for and making it easier for staff to manage connections.

First Baptist Concord

Claire Edwards

Assistant Associate Pastor To Missions