Case Study: Wessanen UK achieves payroll accuracy and continuous HR support with Reality HR

Wessanen UK - Customer Case Study

Wessanen UK, a pioneer in natural and organic food brands such as Clipper Teas and Kallo, faced an urgent HR resourcing challenge when its newly appointed internal HR Manager went on long-term sick leave. At the same time, the company was dealing with serious payroll issues caused by a Time and Attendance system that could not handle its varied shift structures, creating employee frustration and threatening business continuity. Reality HR was brought in to provide outsourced HR support.

Reality HR responded quickly by placing an experienced HR Associate on site within a week, covering the HR function with flexible hours, prioritizing payroll fixes, and delivering management training. The result was 99.99% salary accuracy within one month, fewer pay queries, improved employee morale, and a stronger HR presence while the internal manager was absent. Reality HR also supported the review of a new Time and Attendance system and is set to manage the transition and integration.

Wessanen UK

Ann Chambers

HR Director