Case Study: Under 1 Roof transforms HR and strengthens its team with Reality HR

Under 1 Roof - Customer Case Study

Under 1 Roof is a London-based children’s “urban oasis” offering a nursery, classes, party spaces, café and retail services, and as the business grew to 49 staff, its directors needed help managing a complex and fast-expanding workforce. With limited prior HR experience and little time to build processes themselves, they turned to Reality HR for outsourced HR support, including management training, policies, compliance documents, and HR administration.

Reality HR introduced tailored management training, performance management tools, an employee handbook and contracts, and a cloud-based HR administration system, while also providing ongoing day-to-day HR support as an external HR function. The result was a more structured and consistent HR framework that improved manager confidence, reduced recurring people issues, strengthened compliance, and helped Under 1 Roof attract and retain staff more effectively in a transient labour market.

Under 1 Roof

Laura Sydonie

Co - Director