Case Study: Caspian One achieves a fit-for-growth back office with Reality HR

Caspian One - Customer Case Study

Caspian One, a recruitment business specialising in banking and broadcasting, experienced rapid growth and needed to redesign its back office HR structure. They engaged Reality HR to provide outsourced HR support and an organisation design review to ensure the team could keep pace with the business without creating concern about redundancies.

Reality HR worked sensitively with individual team members to evaluate processes, identify duplication, define key tasks, and create clear job descriptions and KPIs for each role. The redesigned structure improved clarity, morale, and handoffs between front and back office, made the function fit for growth, and even made future recruitment easier thanks to the newly defined roles.

Caspian One

Dominic Bennett

Operations Director