Case Study: RUDIS achieves 58.3% lower return rate with ReaLift

RUDIS cuts return rates by 58.3% with ReaLift

RUDIS, a wrestling industry leader and direct-to-consumer brand, faced a significant challenge with its online footwear sales. Since customers could not try shoes on in person and sizing differed across styles, shoppers were often guessing their correct size. This led to a high rate of returns and exchanges, which was becoming a growing problem for the digital-native company. To address this, they turned to ReaLift for a solution.

RUDIS implemented ReaLift's web-based footwear sizing tool to help shoppers find their ideal fit. The solution delivered substantial results, most notably a 58.3% lower return rate for orders where the tool was used. Additionally, the tool achieved a 78% conversion rate after a customer scanned for their size, contributing to a total of 46,386 scans in the first twelve months after launch.

RUDIS