Case Study: Nfinity Achieves 33% Lower Returns with ReaLift

Nfinity cuts returns by 33% with ReaLift

Nfinity, a major brand in women's performance footwear for cheerleading, basketball, and volleyball, faced a significant challenge with sizing uncertainty. Because their customers primarily shop online, many were unsure what size to order, leading to a high rate of returns and customer service issues. To address this, Nfinity partnered with ReaLift to implement its web-based footwear sizing solution.

ReaLift's technology provided personalized size recommendations to shoppers based on a mobile scan of their foot shape. This solution delivered powerful results for Nfinity, including a 33% reduction in returns versus the previous year and over 9,200 scans of the ReaLift tool by shoppers, demonstrating high engagement and resolving the core sizing problem.

Nfinity