Case Study: Jerusalem Sandals reduces returns and boosts conversion with ReaLift

Jerusalem Sandals - Customer Case Study

Jerusalem Sandals, a digitally native brand of handcrafted footwear, faced a significant challenge with customer returns and hesitation due to their production of only whole sizes. As each sandal is handmade, maintaining a large half-size inventory was not feasible, creating a barrier for many shoppers. They deployed ReaLift's web-based footwear sizing solution to directly address this issue.

The solution from ReaLift enabled shoppers to accurately find their ideal shoe size. This implementation led to a measurable positive impact for Jerusalem Sandals, including a 26% decrease in return rates, an 11% higher conversion rate versus the previous year, and an 18.5% higher average order value. The president of the company praised ReaLift for creating a solution that integrated seamlessly with their brand identity and highly recommended their services.

Jerusalem Sandals

Kfir Matalon

President