ReadyTech
8 Case Studies
A ReadyTech Case Study
Informatica, a global software company with more than 5,000 customers, needed a stable and scalable way to deliver customer training through its Global University program. After struggling with network instability, latency, broken class images, and unresponsive support from previous vendors, Informatica evaluated virtual training software and found ReadyTech’s Instructor-Led Training (ILT) and Self-Paced Training solutions to be the best fit.
ReadyTech implemented a flexible, high-performance virtual training environment with 24/7 live support, enabling Informatica to run classes reliably across instructor-led and self-paced formats. The results were strong: Informatica’s virtual training business grew by 230%, class volume increased from 4–6 sessions per month to more than 20, and ReadyTech remained the chosen provider after a second vendor review in 2014.
Dave Palmer
Global University Training Delivery Manager