ReadyTech
15 Case Studies
A ReadyTech Case Study
Esri, an international supplier of Geographic Information System (GIS) software, faced challenges scaling its global instructor-led training programs due to the high costs and logistical burdens of physical classrooms. The company's internal training solution was also time-consuming to maintain and difficult to set up, which limited its ability to meet growing customer demand efficiently. To address this, Esri partnered with vendor ReadyTech and implemented its online training software.
ReadyTech's solution provided Esri with a scalable, virtual training platform that dramatically reduced setup time and eliminated travel expenses for instructors and students. The vendor's 24/7 live support ensured reliable technical assistance. As a result, Esri improved productivity by freeing up internal resources, gained the flexibility to easily adjust class schedules, and now efficiently delivers an average of 16 classes per week to a global audience.