Case Study: Esri achieves scalable global training and lower costs with ReadyTech

Esri Meets Growing Training Demand Across the Globe With ReadyTech Online Training Software

Esri, a global Geographic Information Systems (GIS) software company, needed a better way to meet growing training demand across its worldwide customer base. Its instructor-led classroom model was limited by travel costs, time-consuming lab setup, and difficulty scaling to changing demand, so Esri turned to ReadyTech and its online training software to move training delivery into the online space.

With ReadyTech’s Instructor-Led Training Solution, Esri gained scalable virtual labs, faster class setup and tear-down, and 24/7 live support. The result was more efficient global delivery, reduced travel and shipping costs, and freed-up internal resources, with Esri now running an average of 16 ReadyTech-led classes per week for 40 instructors.

Esri

Michael Patterson

Training Systems Support Team Lead