Case Study: Epicor boosts training efficiency and student usage with ReadyTech

Epicor boosts training usage 300% with ReadyTech

Epicor, a provider of industry-specific business software, faced challenges using WebEx as a meeting tool for its online training, which created an inefficient process and an inadequate learning experience. The platform required significant maintenance, was limited by available remote desktops, and made IT support difficult to reach. Seeking a better solution, Epicor turned to ReadyTech's virtual training and IT labs platform.

ReadyTech provided a hosted environment for each student with essential class management tools like screen sharing and student oversight. This solution enabled Epicor's student numbers to jump by 300%, from 1,260 in 2011 to over 5,200 in 2016. ReadyTech also allowed instructors to view and control student desktops and enabled Epicor to deploy its own training images, saving the team significant time and costs.

Epicor