Case Study: Missoula County achieves $25K annual savings and faster e-signatures with ReadySign

ReadySign Helps Missoula County Save $25K Annually

Missoula County, the second-largest county in Montana with nearly 30 departments, struggled with high-volume, multi-department document signing—contracts, resolutions, licenses—handled by printing, running hard copies between buildings, and manual tracking. After the 2020 shift to remote work they adopted electronic signatures but faced ballooning bills and overage fees from their initial provider, so the county turned to ReadySign for a more sustainable e-signature solution.

ReadySign replaced the county’s costly plan with a fixed-price service that allows unlimited documents and signers, cutting e-signature costs to about 1/6th of the previous provider and saving Missoula County roughly $25K annually. The ReadySign rollout eliminated surprise overage fees, sped up turnaround by letting staff sign from email anywhere, and removed the need for in-person signature chasing.

Missoula County

Violet Plummer

Administrative Assistant