Case Study: Unified Global Solutions achieves a sales-dialing boost (50% more talk time, 30% more appointments) with ReadyMode

Unified Global Solutions’ Sales Dialing Boost with ReadyMode

Unified Global Solutions, a business communications-focused organization, needed to improve a sales dialing process that was constrained by their existing power dialer. After reviewing half a dozen options, they selected ReadyMode and its predictive dialer/all-in-one call center solution to deliver a more advanced, easy-to-deploy dialing platform that aligned with their revenue- and customer-value goals.

ReadyMode implemented its straightforward predictive dialer with simple setup, high uptime, strong reporting and ongoing support, freeing IT/operations to focus on other priorities. The ReadyMode solution drove measurable gains: Talk Time +50% per agent (daily), Connect Rates +50%, Appointments +30% and Sales +20%, turning operational improvements into a clear catalyst for success.

Unified Global Solutions