Case Study: Calldi achieves a 33% increase in agent productivity with ReadyMode

How Calldi increased agent productivity 33%

Calldi, a call-center and sales partner for real estate clients operating across nearly a dozen U.S. states, faced mounting lead-management and dialing challenges as it scaled. After evaluating other options, Calldi chose ReadyMode’s predictive dialer and lead-management platform to efficiently cycle through large lead files, automate dialing, and support growing outbound campaigns.

ReadyMode implemented predictive dialing, lead playlists and campaigns, disposition-driven Lead Profiles, and robust reporting and analytics to automate distribution, manage duplicates, and surface KPIs. The solution allowed Calldi to scale to double-digit agents plus a QA team, improve lead efficiency and decision-making, and deliver a measurable 33% increase in agent productivity.

Calldi