Case Study: VABizGrowth achieves a 500% increase in contact rates with ReadyMode

How VABizGrowth Grew Contact Rates by 500% Using Readymode iQ

VABizGrowth, led by founder Kim Irons, is a virtual assistant and BPO call center serving real estate, solar and roofing clients that relies on dialer and lead-management technology. Before adopting Readymode, Kim’s team struggled with low contact rates (typically 1–2% in a 4‑hour shift), inefficient workflows, and poor agent productivity that hurt client outcomes.

After switching to Readymode and implementing Readymode iQ, VABizGrowth saw contact rates jump to 8–12% in a 4‑hour shift (one agent speaking to about 100–120 people versus 3–10 previously), sharply increasing agent productivity and lead-generation results. Readymode also improved data quality—identifying and resolving 150 flagged numbers—and provided fast, responsive support, enabling VABizGrowth to scale operations and deliver stronger results for clients.

VABizGrowth

Kim Irons

Founder