Case Study: Keio achieves clearer real-time in-station announcements with ReadSpeaker

Keio rolls out ReadSpeaker voice announcements at all stations by March 2020

Keio, a prominent transportation company operating in the Greater Tokyo area, adopted ReadSpeaker's speechEngine SDK to enhance its automatic in-station announcement system. The challenge was to provide clear and timely real-time announcements in both Japanese and English for service cancellations or delays across all of its railway stations.

Using ReadSpeaker's solution, Keio replaced standard pre-recorded announcements with real-time text-to-speech. This allowed for dynamic updates from their Transportation Control Center and enabled the customization of pronunciations for station names, resulting in clearer and more natural-sounding speech. The implementation by ReadSpeaker ensured that critical passenger information was delivered effectively and efficiently across Keio's entire network.

Keio