Case Study: Capital Bank of Jordan improves website accessibility with ReadSpeaker

Capital Bank of Jordan improves website accessibility across 30+ branches with ReadSpeaker

Capital Bank of Jordan sought to improve the accessibility of its online banking services to better serve customers with visual impairments and those who prefer auditory content. This initiative was driven by the challenge of users not being able to navigate financial services independently and was aligned with the Central Bank of Jordan’s directives on financial inclusion. To meet this challenge, the bank partnered with ReadSpeaker.

ReadSpeaker implemented its webReader text-to-speech solution across the bank's website. This integration provided a high-quality, natural-sounding audio reading service accessible on various devices. The results for Capital Bank of Jordan included significantly improved website accessibility and user experience, empowering customers to bank online more independently and confidently. ReadSpeaker's solution also helped the bank align with broader financial inclusion goals.

Capital Bank of Jordan