Case Study: TPG Telecom achieves stronger risk culture and centralised risk management with ReadiNow

TPG Telecom boosts risk culture to 84% with ReadiNow

TPG Telecom Limited, a leading telecommunications provider in Australia, faced challenges with inconsistent risk management practices due to relying on fragmented Excel spreadsheets and SharePoint registers. This lack of a centralized system resulted in poor data quality and hindered operational consistency, leading them to seek a solution from vendor ReadiNow and its platform.

ReadiNow provided an integrated solution with key modules for risk assessment, approval, and key risk indicators, creating a single source of truth. The implementation boosted TPG Telecom's internal risk culture score from below 50% to 84%, enhanced decision-making with a centralized risk view, and improved operational efficiency. ReadiNow's no-code platform also proved versatile enough to be extended to support compliance, business continuity, and internal audit processes.

TPG Telecom Limited