Case Study: Digidentity scales digital onboardings to 120,000 a day with ReadID

Scale up to 120.000 digital onboardings a day

Digidentity, a global online identity verification company, needed to rapidly scale identity checks during the COVID-19 surge while meeting the UK’s complex verification requirements. Existing knowledge-based verification was slow and not user-friendly, and the company needed a more scalable way to verify identities online. ReadID’s NFC-based identity verification technology helped support this challenge.

By implementing ReadID’s NFC chip reading and mobile onboarding capabilities, Digidentity quickly expanded digital onboarding from 8,000 to 120,000 per day. The solution reduced manual data entry, improved the user experience, and enabled more reliable identity verification using passport chip data, helping Digidentity handle increased demand with fewer errors.

Digidentity

Marcel Wendt

Digidentity