Case Study: Thunder Valley improves team safety and peace of mind with React Mobile panic buttons

Thunder Valley - Customer Case Study

Thunder Valley Casino Resort, a AAA Four Diamond award-winning resort in Lincoln, CA, wanted to improve employee safety and give team members more confidence while working alone, especially in light of recent events in Las Vegas and elsewhere. To address this challenge, Thunder Valley chose React Mobile and its panic button platform to help staff report suspicious activity and request assistance quickly.

React Mobile implemented 117 Sidekick Panic Buttons in just 2 days, integrating the system with Amadeus HotSOS so security could pinpoint exactly which room a team member was in when an alert was triggered. The solution gave Thunder Valley’s security team real-time visibility through the React Mobile Dispatch Center Dashboard, and team members reported feeling safer knowing help was only a button press away. According to Thunder Valley, the panic buttons have already helped in situations involving threats and medical emergencies, delivering clear peace of mind.

Thunder Valley

Joel Moore

Vice President Hotel Operations