Case Study: K-9 University achieves 7x higher ROI and more new clients with ReachLocal

K-9 University - Customer Case Study

K-9 UNIVERSITY, a multi-location pet care business in Texas, had long relied on offline advertising like yellow pages but needed to shift to online marketing as customer search behavior changed. Working with ReachLocal, they sought to reach more local prospects, promote a new Garland location, and better manage incoming leads using solutions such as ReachSearch and website chat.

ReachLocal implemented a mix of search advertising, SEO, chat, website, and lead management tools including ReachSearch, TotalLiveChat, ReachSEO, ReachSite, and ReachEdge. The results were strong: K-9 UNIVERSITY said 40% of new clients came from ReachLocal campaigns, ROI increased 7x, and they were generating 100+ new leads each week. After opening the Garland site, the business was booked months out almost immediately.

K-9 UNIVERSITY

Chuck Bratt

President & Owner