Case Study: Daffy Ducts achieves greater efficiency and growth with ReachLocal's Kickserv

Daffy Ducts - Customer Case Study

Daffy Ducts, a duct and dryer vent cleaning company in Atlanta, needed a better way to manage scheduling, give technicians system access, and organize customer data for marketing. The team was using QuickBooks, but scheduling was difficult and office work was piling up. They turned to ReachLocal’s Kickserv product to solve these operational challenges.

ReachLocal implemented Kickserv alongside QuickBooks, helping Daffy Ducts streamline job scheduling, let techs process payments in the field, and avoid double entry. The custom reporting tools also gave the company better insight into customer buying patterns and marketing targets. As a result, Daffy Ducts saved at least 3 hours per day and improved efficiency, organization, and productivity.

Daffy Ducts

Justin

Daffy Ducts