Case Study: The Empanada Factory saves 2 hours a day and boosts online orders with ReachifyAI

How a Los Angeles empanada restaurant transformed their business by automating phone calls, saving 2 hours daily and increasing online orders by 50%

The Empanada Factory, a Los Angeles-area restaurant, was struggling with its staff spending excessive time on the phone taking orders that could have been placed online through their existing system. Owner Marcelo contacted ReachifyAI after seeing their solution, seeking to automate phone calls and save his team valuable time.

Using ReachifyAI's system, incoming callers are given a menu option to receive an immediate text message with a direct link to place an online order. This solution saved the restaurant at least two hours every day and led to a 50% increase in online ordering. The shift also improved order accuracy, with 95% of all orders now being placed online, making the business significantly more efficient.

The Empanada Factory

Marcelo

Owner