Case Study: Zappi achieves global team unity with Reachdesk

Zappi - Customer Case Study

Zappi, an automated research software company, faced the dual challenge of creating meaningful connections with clients and unifying its rapidly growing global remote team. The company struggled with the logistics and sustainability of sourcing and delivering gifts and merchandise to employees and customers across different countries in a timely and eco-friendly manner. To address this, they sought a global gifting solution and partnered with Reachdesk.

Using the Reachdesk platform, Zappi implemented a sustainable and scalable global direct mail strategy. The solution provided access to global warehouses and pre-vetted suppliers, eliminating hidden costs and logistical hassles. This resulted in timely gift delivery, a significantly reduced carbon footprint, and a successful boost in employee engagement. Zappi was so pleased with the results that they plan to expand their use of Reachdesk across more areas of the business.

Zappi

Ariel Madway

Senior Manager, Community Engagement