Case Study: Contentsquare achieves 100:1 ROI and 1M+ opportunity pipeline with Reachdesk

Contentsquare - Customer Case Study

Contentsquare, a digital experience analytics platform with over 700 employees, needed a global way to scale direct mail and gifting for demand generation across Europe, the US and Australia. Before working with Reachdesk, Contentsquare’s London, New York and Sydney teams spent hours packing and sending ad-hoc mailers, had no visibility on delivery timing for follow-ups, ran infrequent campaigns, and could only measure ROI using spreadsheets.

Reachdesk provided a global direct-mail and eGifting solution with warehouse distribution and integrations into HubSpot, Salesforce and SalesLoft, enabling 1:1 personalized sends on both campaign and ad-hoc triggers across the buyer journey. As a result, marketing and SDR teams regained time for higher-value work, unlocked new ways to engage target accounts, and delivered measurable impact — achieving a 100:1 ROI and generating over $1 million in opportunity pipeline.

Contentsquare

Matthew Robinson

Marketing Director