Case Study: Watches of Wales achieves better eCommerce performance with Reach Studios Shopify Plus development

Watches of Wales boosts online finance applications with Reach Studios

Watches of Wales, a luxury watch dealer, faced challenges with their Shopify Plus ecommerce site, including broken category filters and a non-functional warranty registration process. These issues were negatively impacting the user experience and key sales metrics. They enlisted Reach Studios to resolve these legacy problems and implement new platform enhancements.

Reach Studios fixed the technical issues, future-proofed the integrations, and developed a bespoke module to automate the warranty digitization process. They also implemented a cryptocurrency payment solution. As a result, Watches of Wales saw significant uplifts in sales, average order value, revenue, and conversion rates. Reach Studios delivered a seamless and improved digital experience for the customer.

Watches of Wales