Case Study: DIRECTV achieves reliable, transparent VOD workflows with Reach Engine by Levels Beyond

DIRECTV - Customer Case Study

DIRECTV faced a complex 9-stage process to prepare VOD content for global availability that ended with delivery to digital and satellite consumers. The workflow suffered a 30% failure rate and provided little visibility or accountability through most stages, creating operational bottlenecks and risk for their operations center.

Levels Beyond implemented reachENGINE workflows with no custom code and delivered DIRECTV dashboards to display planning, status, and accountability. The solution eliminated process blind spots, reduced failures, and has been rolled out across video operations, becoming the foundation for the next generation of DIRECTV’s content processing.

DIRECTV