Case Study: Raine & Horne Commercial North Sydney achieves streamlined property & trust accounting, faster workflows and business growth with Re-Leased

How Raine & Horne Commercial North Sydney are combining hands-on, tailored service with cutting edge technology to drive business growth

Raine & Horne Commercial North Sydney (RHCNS), led by Partner and MD Jay Sheffield, grew out of a residential agency and struggled to manage a growing commercial portfolio using residential-focused software and countless bespoke spreadsheets. Needing a commercial property management system with integrated trust accounting, budgeting and CRM-friendly workflows, the team chose Re-Leased’s property management and trust accounting platform — including its Property Manager, Tenant and Landlord mobile apps — to replace their fragmented processes.

Re-Leased delivered a connected platform with user-friendly dashboards, seamless property-to-accounting workflows, automation for lease renewals and templated communications, plus mobile apps for staff, tenants and owners. Over 18 months since implementation, RHCNS reports significant time savings from automated reminders and one‑click communications, clearer financial summaries for owners, improved tenant/maintenance management, a new owner win via the Landlord app, and increased staff capacity to take on more properties thanks to strong adoption of Re‑Leased.

Raine & Horne Commercial North Sydney

Jay Sheffield

Managing Director