Case Study: NAI Harcourts North Shore achieves smarter portfolio management with Re-Leased

How NAI Harcourts North Shore are driving continuous improvement and better client outcomes

NAI Harcourts Gold Coast is a commercial property specialist managing a diverse portfolio that has grown from a single-person operation into a larger team. As their business expanded, they outgrew spreadsheets and Word documents and needed a better way to manage leases, critical dates, correspondence, and documents across the portfolio. Re-Leased was the property management platform used to support this shift.

Re-Leased provided a single source of truth for NAI Harcourts Gold Coast, bringing together documents, emails, lease details, and key dates in one system. The team uses it daily to manage portfolios end to end, avoid missing renewals, share monthly reports with property managers, and reduce legal fees by staying on top of lease management. The result has been improved efficiency, better workload planning, stronger client outcomes, and less stress for the team, with Re-Leased’s support also helping them understand the system more fully.

NAI Harcourts Gold Coast

Ashwini Lal

Finance & Administration Manager