Case Study: Opals Group achieves 100% greater auditability with Re-flow

Opals Group - Customer Case Study

Opals Group, a Peterborough-based network infrastructure services company, was facing significant inefficiencies due to manual processes. Their challenges included delays in getting job data to the field, a lack of real-time progress visibility, and an inability to effectively monitor compliance and audits. After reviewing various software packages, they sought a flexible digital solution and turned to the Re-flow Field Management service.

Implementing Re-flow provided a comprehensive platform that digitized job packs and enabled real-time oversight. The solution automated communications, enforced specific work processes, and streamlined HSE reporting and audits. As a result, Opals achieved a 100% increase in communication and auditability, a 50% increase in HSE reporting, and saved field operatives 30 minutes per day, eliminating all paperwork and fundamentally transforming their operations.

Opals Group

Andy Kearns

Projects Lead