Case Study: Lagan Airport Maintenance achieves streamlined, paperless field operations with Re-flow

Lagan Airport Maintenance - Customer Case Study

Lagan Airport Maintenance, a specialist airport maintenance company, faced significant challenges due to its rapid growth and reliance on manual, paper-based processes. Key issues included lost paperwork, unreliable communication from remote sites, and inefficient scheduling, all of which hampered auditability and created extra work for office staff. Their parent company's existing digital tool was not a good fit, prompting General Manager Tricia Green to propose Re-flow as a solution.

By implementing Re-flow's end-to-end field management software, the company eliminated paper and gained real-time data exchange. The solution provided digital forms, integrated scheduling, and robust tools for compliance, ensuring all data was instantly accessible and auditable. As a result, Re-flow saved operatives 15 minutes per day and significantly reduced administrative workload, while also improving safety communication and the ability to present professional data to clients.

Lagan Airport Maintenance

Tricia Green

General Manager