Case Study: Banner Bank enhances digital experience and ADA compliance with RBA Consulting

Banner Bank modernizes digital experience with RBA Consulting across 200+ branches

Banner Bank, a regional financial institution in the Pacific Northwest, faced the challenge of modernizing its digital experience after rapid growth through acquisition. The bank needed to integrate web content, improve customer engagement, and ensure a seamless, secure, and accessible website while maintaining operational efficiency. RBA Consulting partnered with them to address these digital experience and DevOps needs.

RBA implemented a comprehensive solution, migrating Banner Bank's site to Sitecore 9 on Microsoft Azure PaaS and establishing a managed services model for 24/7 support. They prioritized user experience and ADA compliance through regular audits, and facilitated organizational change. The result was a scalable, inclusive digital platform that enhanced site stability, empowered the marketing team, and provided actionable analytics, positioning the bank for sustained growth and improved customer engagement.

Banner Bank