Case Study: South Shore Pool Supply boosts productivity with RB Retail & Service Solutions

A RB Retail & Service Solutions Case Study

Preview of the South Shore Pool Supply Case Study

How RB’s Pool and Spa Service Software Has Helped South Shore Pool Supply

South Shore Pool Supply, a pool and spa retailer and service business, was looking for software that could handle both point of sale and service operations. After struggling with other systems, they turned to RB Retail & Service Solutions and its pool and spa service software to better manage retail sales, service workflows, and customer follow-ups.

RB Retail & Service Solutions implemented a system that added inventory control, service tools, sales leads, follow-ups, and text message service reminders. The result was improved productivity, better inventory management, fewer errors, and stronger lead tracking for increased income; the customer also praised RB’s support and ongoing software improvements.


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South Shore Pool Supply

Tracy Dieselman

President


RB Retail & Service Solutions

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