Case Study: PlumbV Inc achieves a 20% reduction in office hours and saves 10 hours/week in the field with RazorSync

RazorSync saves PlumbV time and headaches

PlumbV Inc., a residential and commercial plumbing company based in Chapel Hill, North Carolina, needed better organization for scheduling, dispatching and invoicing to reduce travel time and end-of-day paperwork. CEO Brandi Vanderwalker chose RazorSync’s no-contract field service management solution with QuickBooks integration to address these challenges.

RazorSync provided in-field scheduling and dispatch so technicians are routed to the closest waiting jobs, and enabled technicians to email invoices on-site with automatic QuickBooks updates while job records track progress. As a result, PlumbV Inc. reduced office hours by 20%, saved about 10 hours per week in the field (6–10 hours from improved routing), and saw improved payment flow and overall organization thanks to RazorSync.

PlumbV Inc

Brandi Vanderwalker

CEO