Case Study: Park Place Installations completes more jobs in less time with RazorSync

Park Place Installation Completes More Jobs in Less Time with RazorSync

Park Place Installations, a home-electronics installation company in Western New York, was running its business on spreadsheets and needed a simple, inexpensive way to create and assign work orders, schedule on the fly, communicate with field technicians, track the nearest worker for dispatch, and improve job recordkeeping. Administrative assistant Mallory Pemberton selected RazorSync’s scheduling and mobile work-order solution after a live demo showed it met their needs.

RazorSync automated work-order creation and assignment, added mobile communication and technician tracking, and provided a time-clock plus job notes for better records. As a result, Park Place reports saving about 2 hours of payroll and 3 hours of office work per week, improved customer relations, easier dispatching that reduces travel time, and the ability for technicians to complete more jobs on the same payroll thanks to RazorSync.

Park Place Installations

Mallory Pemberton

Administrative Assistant