Case Study: MidSouth Home Services achieves a 6% increase in billings and faster billing cycles with RazorSync

Improved Recordkeeping Leads to Increased Billings and Revenue for MidSouth Commercial Services

Midsouth Home Services, a Texas-based HVAC, electrical, plumbing and facilities maintenance provider, was struggling with fragmented systems and growing client demands for documented proof of completed work (signatures, photos and service records). After two years of research for a simple, cost-effective field service management solution, the company selected RazorSync to meet those needs.

RazorSync provided a web-based and mobile field service management solution that lets technicians capture signatures, document work with notes and photos, and access centralized customer histories from smartphones, tablets and the office. Using RazorSync shortened billing/A/R cycles by seven business days, improved invoicing accuracy and responsiveness to emergencies, and delivered measurable financial gains — a 6% increase in billings and a 3% increase in revenue.

Midsouth Home Services

Billy Davis

President and Owner