Case Study: Glacier Heating and Air Conditioning saves 15 hours/week and expands availability with RazorSync

Glacier Heating and Air Conditioning Pumps Profits with RazorSync

Glacier Heating and Air Conditioning, a 24/7 commercial and residential HVAC provider in St. Augustine, Florida, was struggling with paper-based dispatching as the business grew to six field technicians. Office manager Shayna Stanford needed a paperless scheduling solution to expand technician and customer availability, so she chose RazorSync’s mobile field management app and scheduling features after researching options and reading strong customer reviews.

RazorSync’s scheduling app and mobile tools let Glacier go paperless, saving an estimated 15 hours a week in office time and allowing Shayna to handle end-of-day calls from home. Field techs use maps and customer records in the app to avoid wrong-address drives, clock in/out for simplified payroll, and onboard quickly; overall availability and customer service improved and RazorSync’s support has been responsive throughout.

Glacier Heating and Air Conditioning

Shayna Stanford

Office Manager