Razorpay
37 Case Studies
A Razorpay Case Study
Indclues, an eCommerce store based in West Bengal, India, sells mobile accessories like batteries, data cables, and chargers. As its Shopify store grew, the team struggled with a complicated, slow checkout flow and rising return-to-origin (RTO) rates from cash-on-delivery orders, which made the buying experience less seamless and increased operational costs. To solve this, they looked for a fast, secure checkout partner that could improve conversions and simplify the process.
Razorpay Magic Checkout was implemented as a one-click, no-code checkout solution on Shopify, with mobile-optimized UI, auto-prefilled customer details, and Smart COD/RTO intelligence to reduce risky COD orders. Razorpay Magic Checkout helped Indclues lower RTO and increase its order conversion rate by 300% within two months, while also making checkout 5x faster and improving revenue significantly.
Gourab Saha
Founder