Case Study: Pepsico India achieves automated indirect-tax calculations and near real-time litigation tracking with RazorCube

A Major Food And Beverage Giant Implements ELM For Streamlining Case And Matter Management

Pepsico India, the Indian division of the global beverage and snacks giant, faced a sprawling indirect-tax and litigation challenge during the GST rollout: distributed tax cases across 29 states, divergent tax rates across many SKUs, Excel-based tracking, high case volumes, and time‑consuming interest/penalty calculations. To address integrated litigation and indirect‑tax management needs, Pepsico India selected the RazorCube Case and Matter Management module with taxation customization.

RazorCube implemented a customized Case and Matter Management solution that automated computation of duties, penalties and interest across changing parameters, migrated legacy files on‑premises, integrated with Active Directory, and provided robust scheduled and on‑demand reporting. The RazorCube deployment centralized matters and documents, enabled near real‑time visibility (dozens of plant accountants now upload statutory letters immediately), reduced manual errors, and improved legal and business efficiency.

Pepsico India

Payal Khanna

Former Associate Director