Case Study: GENCO achieves 12% pick labor reduction and nearly $0.10/unit labor savings with The Raymond Corporation

GENCOWarehouse Experiment Delivers Peak Performance

Genco, a Global Top 25 3PL managing 38 million sq. ft. across 130 locations, sought to improve lift-truck operator labor efficiency and overall warehouse process visibility. Facing unclear labor-dollar allocation, untracked equipment usage and limited performance accountability at a 410,000‑sq.‑ft. test facility, Genco partnered with Easy Metrics and The Raymond Corporation to evaluate and optimize operations using a combined labor-management and fleet-monitoring approach.

The solution paired Easy Metrics’ LMS with The Raymond Corporation’s iWAREHOUSE fleet and warehouse optimization system (including job coding and operator verification), plus reporting integration and 15–20 defined labor metrics. The combined implementation improved productivity and visibility, reduced labor costs by nearly $0.10 per unit, cut pick labor by 12%, and decreased equipment impacts (lowering repair/time costs). The Raymond Corporation’s systems and equipment enabled the real-time tracking and actionable reporting that drove these measurable gains.

Genco

Bob Simon

Director of Process Solutions