The Raymond Corporation
20 Case Studies
A The Raymond Corporation Case Study
Byrne Dairy, a family-owned dairy processor and distributor founded in 1933, needed to improve material handling at its Syracuse Cold Storage (100,000 sq. ft., 9,000 pallet positions) to keep pace with growth. Byrne engaged Pengate Handling Systems, Inc., an authorized Raymond® Sales and Services Center, to evaluate operations and recommend equipment; the solution used products from The Raymond Corporation including Raymond Model 8410 end-rider pallet trucks, Raymond Model 7500 Reach‑Fork® trucks, laser guidance and the ACR System™ battery technology.
The Raymond Corporation’s equipment and recommended layout changes—introducing a three‑deep push‑back pallet racking system, an optimized two‑room layout, and a new Raymond lift‑truck fleet—eliminated aisle bottlenecks, increased uptime, and reduced handling touches. As a result, Byrne Dairy saw product putaway efficiency improve by 50%, order‑picking productivity increase by 30%, and operators move more pallets per battery charge, delivering measurable gains in productivity.