Case Study: Timely achieves a 95% reduction in errors with Raygun

Timely provides scheduling software for businesses in service industries

Timely is a Dunedin-based scheduling software company serving over 11,000 salons, clinics and other service businesses with a largely remote team. As a fast-growing product that depends on early adopters becoming advocates, Timely needed a transparent, reliable way to surface and manage the real-world errors customers experienced so the app remained rock solid.

Timely integrated Raygun Crash Reporting with Slack and Trello, using smart notifications and daily error digests to group issues, reduce alert noise and keep a distributed team aligned. The result: setup in minutes, far fewer interruptions for developers and a more stable product—error occurrences dropped by about 95%, from many hundreds a day to just a small handful.

Timely

Andrew Schofield

Co-Founder & Chief Technology Officer