Case Study: Spotlight Reporting achieves major operational cost savings and 90% fewer errors with Raygun

Saving thousands of dollars in operational costs with Raygun

Spotlight Reporting, a large APAC-based provider of BI and reporting tools for accountants and small businesses, faced rising operational costs and limited visibility as their engineering team scaled horizontally in the Cloud. Their previous APM charged per server and became prohibitively expensive, while slow, noisy error reporting made it hard to prioritize user‑impacting issues.

Switching to Raygun gave them usage‑based, event‑driven monitoring plus real user monitoring, restoring full visibility and actionable insights into application performance. The result: operational costs fell by thousands of dollars monthly, total errors dropped by 90%, time to resolution went from days to hours, and the team now has more capacity to deliver customer‑focused features.

Spotlight Reporting

Sean Chapman

Technical Lead