Case Study: Touchtech achieves a 30% reduction in application errors with Raygun

Raygun has helped us reduce the amount of errors in our applications by roughly 30%

Touchtech is an APAC-based digital solutions provider of mobile and cloud applications that builds bespoke enterprise systems and MVPs for startups with a 23-person development team. As a company that leads with innovation, Touchtech needed to deliver rock‑solid, error‑free apps but was struggling to surface and resolve production edge cases quickly.

By adopting Raygun, Touchtech centralized crash reporting, attached custom job metadata, and integrated error feeds with Trello and GitHub for a smoother workflow. The tool’s affected‑user details, error aggregation and release tracking sped up troubleshooting, improved bug prioritization and resourcing, and helped Touchtech reduce application errors by around 30%.

Touchtech

Alex Li

Senior Developer