Case Study: MinuteDock achieves inbox-zero error management and permanent fixes with Raygun

Raygun gives MinuteDock intelligent error notification emails

MinuteDock, a large APAC-based technology company, needed a way for its technical CEO, Jared Armstrong, to stay on top of errors affecting customers. Intermittent faults from third‑party APIs and scattered error reports made it difficult to prioritize and permanently resolve issues.

By adopting Raygun’s error grouping and “mark as resolved” features, MinuteDock created an “inbox zero” workflow for errors, consolidating related incidents and surfacing the most important, recent problems. That visibility let the team fix root causes—e.g., building a retry workflow to eliminate a flaky API error—improving user experience, ensuring nothing is forgotten, and streamlining ongoing error management.

MinuteDock

Jared Armstrong

CEO at MinuteDock