Case Study: Hyperfish achieves $100K annual support savings and faster error resolution for enterprise customers with Raygun

How the Raygun Software Intelligence platform helps a fast-growing company serve their enterprise customers better

Hyperfish is a fast-growing startup that helps enterprises keep Microsoft Active Directory data accurate, saving customers thousands of IT hours. To meet demanding enterprise SLAs and manage a hybrid deployment with on-prem components, the team needed a high-performing monitoring platform to surface errors and performance problems so issues could be raised, triaged, and fixed immediately.

Hyperfish adopted the Raygun Software Intelligence Platform—crash reporting, real user monitoring, user and deployment tracking—to surface faults and performance bottlenecks across its microservice architecture and on-prem connections. The result: faster diagnosis and fixes, higher-quality service for enterprise customers, no on-site operations staff required, and up to $100,000 saved per year in support costs.

Hyperfish

Chris Johnson

Co-Founder and CTO