Case Study: HealthCare.com (HealthCare, Inc.) achieves a 95% reduction in client website errors in two weeks with Raygun

How HealthCare.com reduced the errors on their client website by 95% in just two weeks

HealthCare.com, a Miami-based healthcare and insurance marketplace, struggled with an in-house error-logging tool that couldn’t provide the diagnostic detail or triage capability needed for production issues. The lack of visibility meant as many as 2,000 errors per hour on their client website went undetected, making error resolution slow and overwhelming for the development team.

By adopting Raygun’s Crash Reporting and integrating it with Slack, JIRA and GitHub, HealthCare.com gained real-time error visibility and one-click triage directly from a dedicated Slack channel. The team used Raygun’s dashboard across C#, Python, PHP and Java apps to prioritize and fix issues, cutting errors by about 95% to just 0–20 per hour in under two weeks and reclaiming valuable development time.

Healthcare

Luis Alonzo

Software Architect