Case Study: Pushpay achieves 4-minute error detection and resilient, frictionless giving with Raygun

Facilitating a stable and resilient development ecosystem

Pushpay, an Auckland-based leader in donor management and giving platforms for faith, non-profit and education sectors, faced a visibility problem: logging was spread across hundreds of white-label apps, web stacks and back-end systems, making it hard to spot critical errors that disrupted mobile donations. With donor experience directly tied to revenue and long-term trust, Pushpay needed fast, reliable mobile performance to avoid lost giving opportunities.

By implementing Raygun (with Slack integration) for error and deployment monitoring, Pushpay gained real-time insight to detect and diagnose issues — often within four minutes — and act before customers are affected. The result is a stable, resilient development ecosystem that supports continuous delivery, billions raised for charity, higher giving for some customers (up to +15% month-over-month), one client’s 300 extra sign-ups, and consistently positive app reviews.

Pushpay

David Corbett

Senior Engineering Manager