Case Study: Carnival achieves real-time error visibility and faster bug resolution with Raygun

Carnival helps brands and consumer businesses increase app engagement and user conversions through targeted, automated messaging

Carnival, a large APAC communication company that helps brands increase app engagement and user conversions, needed a way to keep its software reliable for thousands of end users. With a lean development team and errors that sometimes only surface in production, Carnival wanted to catch bugs as they happen rather than relying on customer complaints.

By adopting Raygun, Carnival gained real‑time visibility into production and staging errors, complete with full stack traces, environment details, and lightning‑fast search to speed debugging. Raygun acts as a safety net for production‑only issues, integrates with their workflow, and has given the team confidence to move quickly—improving efficiency and helping maintain a positive user experience.

Carnival

Cody Bunea

Chief Technology Officer